Every outsourced information technology management program should include these key components:
A business/technology alignment assessment that defines a plan to integrate the core vision, strategy, and objectives of your business with technology management.
Seamless migration of the existing technology management systems to the SlingStoneIT team of experts and systems.
A plan for strategic meetings with your executive team to determine the technology projects and services needed to align with the overall business objectives.
Proactive activities including network and system maintenance, user training, hardware/ software audits, and security testing to minimize common problems that may interrupt your business.
Help desk, remote management, phone, e-mail, and web-based support capabilities for fast and effective responses when problems do arise.
The expertise and knowledge to support a variety of technology projects that are employed in your business.
A documented and well-defined process for measuring success or failure that includes a balanced scorecard approach to develop metrics in the areas of Financial, Customer, Processes, and Knowledge.
96% of IT executives predict that a "significant" or "moderate" positive bottom-line impact could be achieved by their enterprise if an IT strategy were specifically developed to serve the corporate strategy;
90% predict that a "significant" or "moderate" positive bottom-line impact could be achieved by their enterprise if IT operational goals matched corporate business goals;
89% predict that a "significant" or "moderate" positive impact could be achieved by their enterprise if IT operations and organization were aligned to a stated corporate strategy.
Almost half of the surveyed leaders of large companies feel that they have not yet been very successful in aligning IT operations and the organization to a stated IT strategy (44%); or aligning IT strategy with corporate strategy (45%); or aligning IT spending with corporate spending priorities (48%); or aligning IT operational goals with corporate business goals (49%).
Only 11% of companies have been extremely successful at aligning IT spending with corporate priorities
Only 8% of companies have been extremely successful at aligning IT operational goals with corporate business goals
Only 8.5% of companies have been extremely successful at aligning IT governance with corporate governance
Only 5% of companies have been extremely successful at aligning IT performance metrics with corporate executive understanding
