Level 2 – Proactive

In addition to the extensive list of proactive benefits provided by TotalITy, these additional benefits come with TotalITy Plus.

• Backup Restore Testing
  The best backup strategies include testing restoration from backup media on a periodic basis to ensure everything is working as planned. We will perform periodic backup restore testing to give you peace of mind that you’re protected.
• TOTAL Image Backup
  Our image backup system creates complete images of your critical Windows or Linux systems including the OS, databases, applications, user accounts, and all configuration settings. These images allow you to recover from a disaster is hours or even minutes rather than days or weeks.
• Business Application Training
  We support many applications from Quickbooks to Great Plains to SalesForce.com. Our team has experts that know how to utilize the modules most effectively and we can train your staff to get more out of your systems. Even if it is a new system that we haven’t worked with before, we’ll learn about it so that we can provide lunch-and-learn sessions and Q&A roundtables with your staff to increase the usage and productivity of the staff using it.