Level 3 – Strategic

In addition to the extensive list of strategic benefits provided by TotalITy, these additional benefits come with TotalITy Plus.

• Policy and Procedure Development
  Build a world-class environment on a small budget by having documented IT policies and procedures that will guide you in the future and create consistent processes as you grow. Whether security policies or backup procedures, having documentation ensures consistency and reduces the chance for error. These will be based on best practices but customized to match your organization’s needs.
• vBA – Virtual Business Analyst
  An experienced business analyst will learn about and help you understand more about your key business systems and applications. From Quickbooks to Great Plains to SalesForce.com, our vBA team will help you utilize new features, evaluate configuration options, document your process workflow, create & customize reports & templates, and increase user knowledge and awareness of system features. Plus, when it’s time to upgrade, your vBA team will oversee the entire process from evaluation matrix development to pilot testing to final management approval.
• vWebMaster – Web Site Design and Development
  Tired of a web site that is out of date, out of content, and out of style almost as soon as you finish designing it? Poorly designed, unattractive, or content-lacking web sites will turn away your customers quickly. Can’t afford a full-time web development staff? Our vWebMaster service provides you with a complete, high-end graphic web site design, on-going content management, periodic graphic refresh, and search engine optimization. It’s like having a professional web development firm at your fingertips. Our team has experience gathering requirements for web site image, branding, functionality as well as the staff to implement the graphical and technical aspects of the solution you need for your web site to be successful. Most importantly, we help keep your web site fresh and current with your regularly updated content as well as graphic images.