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IT Staff Meetings and Discussions
We will meet with IT staff on a monthly basis to discuss on-going issues, projects, and problems so that we’ll be updated and ready to help out whenever you need us. |
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TOTAL Care Center (TCC) system
Our Total Care Center provides the ability to monitor and manage almost all of your critical computer systems. TCC provides a tool to manage system event logs, alerts, patch management, remote support, and even asset management to provide a clear picture of what hardware, software, and systems are being utilized across the organization. TCC runs 24x7 to monitor the health of your systems and network. |
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Advanced DNS Management
DNS, or Domain Name System, is at the heart of delivering web page and every e-mail. A large number of Internet access and e-mail problems arise due to incorrect or non-fault tolerant DNS configurations. We provide a fully redundant DNS system with advanced features for forwarding URLs and ensuring that people can always find your web site and your e-mail server. |
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Physical Security Review
Easy entry to your facility can provide a huge step towards a breach of system security. To prevent unauthorized access to the facility, our team will perform a physical security assessment and, if needed, brief social engineering tests. From the review, we will provide the results and simple to follow recommendations and training to help strengthen physical security, if appropriate. |
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Wireless Security Review
Unauthorized or unsecured wireless access points connected to your internal, trusted network can provide a playground for hackers and mischievous neighbors. It can be difficult to find the time to search for these rogue devices. Our team will walk through and around all local company facilities in search of unauthorized or unsecured wireless devices. Results and immediate actions will be provided to management. |
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Firewall Security Review
Firewalls are the primary mechanism to keep the bad guys out and the good guys in. But over time, firewall rules grow and grow. The list of rules can become long, confusing, and potentially unsafe since old “holes” may remain even after they are no longer needed. Our team will review your firewall rules and make suggestions for cleaning and/or optimizing. |
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Anti-Virus Security Review
Viruses are prevalent and growing worse every day. Anti-virus software while powerful is only as good as the latest signature update. Our team will review anti-virus status on servers and desktops to validate that staff are monitoring anti-virus and that this key protection mechanism is being utilized as completely as possible. |
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